Is Facebook Making Us Lonely?
Social media—from
Facebook to Twitter—have made us more densely networked than ever. Yet
for all this connectivity, new research suggests that we have never been
lonelier (or more narcissistic)—and that this loneliness is making us
mentally and physically ill. A report on what the epidemic of loneliness
is doing to our souls and our society.
The Los Angeles Times posted a story headlined “Mummified Body of Former Playboy Playmate Yvette Vickers Found in Her Benedict Canyon Home,” which quickly went viral. Within two weeks, by Technorati’s count, Vickers’s lonesome death was already the subject of 16,057 Facebook posts and 881 tweets. She had long been a horror-movie icon, a symbol of Hollywood’s capacity to exploit our most basic fears in the silliest ways; now she was an icon of a new and different kind of horror: our growing fear of loneliness. Certainly she received much more attention in death than she did in the final years of her life. With no children, no religious group, and no immediate social circle of any kind, she had begun, as an elderly woman, to look elsewhere for companionship. Savage later told Los Angeles magazine that she had searched Vickers’s phone bills for clues about the life that led to such an end. In the months before her grotesque death, Vickers had made calls not to friends or family but to distant fans who had found her through fan conventions and Internet sites.
We live in an accelerating contradiction: the more connected we become, the lonelier we are. We were promised a global village; instead we inhabit the drab cul-de-sacs and endless freeways of a vast suburb of information.
Despite its immense popularity, or more likely because of it, Facebook has, from the beginning, been under something of a cloud of suspicion. The depiction of Mark Zuckerberg, in The Social Network, as a bastard with symptoms of Asperger’s syndrome, was nonsense. But it felt true. It felt true to Facebook, if not to Zuckerberg. The film’s most indelible scene, the one that may well have earned it an Oscar, was the final, silent shot of an anomic Zuckerberg sending out a friend request to his ex-girlfriend, then waiting and clicking and waiting and clicking—a moment of superconnected loneliness preserved in amber. We have all been in that scene: transfixed by the glare of a screen, hungering for response.
Facebook arrived in the middle of a dramatic increase in the quantity and intensity of human loneliness, a rise that initially made the site’s promise of greater connection seem deeply attractive. Americans are more solitary than ever before. In 1950, less than 10 percent of American households contained only one person. By 2010, nearly 27 percent of households had just one person. Solitary living does not guarantee a life of unhappiness, of course. In his recent book about the trend toward living alone, Eric Klinenberg, a sociologist at NYU, writes: “Reams of published research show that it’s the quality, not the quantity of social interaction, that best predicts loneliness.” True. But before we begin the fantasies of happily eccentric singledom, of divorcées dropping by their knitting circles after work for glasses of Drew Barrymore pinot grigio, or recent college graduates with perfectly articulated, Steampunk-themed, 300-square-foot apartments organizing croquet matches with their book clubs, we should recognize that it is not just isolation that is rising sharply.
Still, loneliness is slippery, a difficult state to define or diagnose. The best tool yet developed for measuring the condition is the UCLA Loneliness Scale, a series of 20 questions that all begin with this formulation: “How often do you feel …?” As in: “How often do you feel that you are ‘in tune’ with the people around you?” And: “How often do you feel that you lack companionship?”
Measuring the condition in these terms, various studies have shown loneliness rising drastically over a very short period of recent history. A 2010 AARP survey found that 35 percent of adults older than 45 were chronically lonely, as opposed to 20 percent of a similar group only a decade earlier. According to a major study by a leading scholar of the subject, roughly 20 percent of Americans—about 60 million people—are unhappy with their lives because of loneliness. Across the Western world, physicians and nurses have begun to speak openly of an epidemic of loneliness.
But it is clear that social interaction matters. Loneliness and being alone are not the same thing, but both are on the rise. We meet fewer people. We gather less. And when we gather, our bonds are less meaningful and less easy. The decrease in confidants—that is, in quality social connections—has been dramatic over the past 25 years. In one survey, the mean size of networks of personal confidants decreased from 2.94 people in 1985 to 2.08 in 2004. Similarly, in 1985, only 10 percent of Americans said they had no one with whom to discuss important matters, and 15 percent said they had only one such good friend. By 2004, 25 percent had nobody to talk to, and 20 percent had only one confidant.
We need professional carers more and more, because the threat of societal breakdown, once principally a matter of nostalgic lament, has morphed into an issue of public health. Being lonely is extremely bad for your health. If you’re lonely, you’re more likely to be put in a geriatric home at an earlier age than a similar person who isn’t lonely. You’re less likely to exercise. You’re more likely to be obese. You’re less likely to survive a serious operation and more likely to have hormonal imbalances. You are at greater risk of inflammation. Your memory may be worse. You are more likely to be depressed, to sleep badly, and to suffer dementia and general cognitive decline. Loneliness may not have killed Yvette Vickers, but it has been linked to a greater probability of having the kind of heart condition that did kill her.
Today, the one common feature in American secular culture is its celebration of the self that breaks away from the constrictions of the family and the state, and, in its greatest expressions, from all limits entirely. The great American poem is Whitman’s “Song of Myself.” The great American essay is Emerson’s “Self-Reliance.” The great American novel is Melville’s Moby-Dick, the tale of a man on a quest so lonely that it is incomprehensible to those around him. American culture, high and low, is about self-expression and personal authenticity. Franklin Delano Roosevelt called individualism “the great watchword of American life.”
We are now in the middle of a long period of shuffling away. In his 2000 book Bowling Alone, Robert D. Putnam attributed the dramatic post-war decline of social capital—the strength and value of interpersonal networks—to numerous interconnected trends in American life: suburban sprawl, television’s dominance over culture, the self-absorption of the Baby Boomers, the disintegration of the traditional family. The trends he observed continued through the prosperity of the aughts, and have only become more pronounced with time: the rate of union membership declined in 2011, again; screen time rose; the Masons and the Elks continued their slide into irrelevance. We are lonely because we want to be lonely. We have made ourselves lonely.
The question of the future is this: Is Facebook part of the separating or part of the congregating; is it a huddling-together for warmth or a shuffling-away in pain?
The question has intensified in the Facebook era. A recent study out of Australia (where close to half the population is active on Facebook), titled “Who Uses Facebook?,” found a complex and sometimes confounding relationship between loneliness and social networking. Facebook users had slightly lower levels of “social loneliness”—the sense of not feeling bonded with friends—but “significantly higher levels of family loneliness”—the sense of not feeling bonded with family. It may be that Facebook encourages more contact with people outside of our household, at the expense of our family relationships—or it may be that people who have unhappy family relationships in the first place seek companionship through other means, including Facebook. The researchers also found that lonely people are inclined to spend more time on Facebook: “One of the most noteworthy findings,” they wrote, “was the tendency for neurotic and lonely individuals to spend greater amounts of time on Facebook per day than non-lonely individuals.” And they found that neurotics are more likely to prefer to use the wall, while extroverts tend to use chat features in addition to the wall.
Burke says.
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Burke will start working at Facebook as a data scientist this year.
John Cacioppo, the director of the Center for Cognitive and Social Neuroscience at the University of Chicago, is the world’s leading expert on loneliness. In his landmark book, Loneliness, released in 2008, he revealed just how profoundly the epidemic of loneliness is affecting the basic functions of human physiology. He found higher levels of epinephrine, the stress hormone, in the morning urine of lonely people. Loneliness burrows deep: “When we drew blood from our older adults and analyzed their white cells,” he writes, “we found that loneliness somehow penetrated the deepest recesses of the cell to alter the way genes were being expressed.” Loneliness affects not only the brain, then, but the basic process of DNA transcription. When you are lonely, your whole body is lonely.
In one experiment, Cacioppo looked for a connection between the loneliness of subjects and the relative frequency of their interactions via Facebook, chat rooms, online games, dating sites, and face-to-face contact. The results were unequivocal. “The greater the proportion of face-to-face interactions, the less lonely you are,” he says. “The greater the proportion of online interactions, the lonelier you are.” Surely, I suggest to Cacioppo, this means that Facebook and the like inevitably make people lonelier. He disagrees. Facebook is merely a tool, he says, and like any tool, its effectiveness will depend on its user. “If you use Facebook to increase face-to-face contact,” he says, “it increases social capital.” So if social media let you organize a game of football among your friends, that’s healthy. If you turn to social media instead of playing football, however, that’s unhealthy.
The problem, then, is that we invite loneliness, even though it makes us miserable. The history of our use of technology is a history of isolation desired and achieved. When the Great Atlantic and Pacific Tea Company opened its A&P stores, giving Americans self-service access to groceries, customers stopped having relationships with their grocers. When the telephone arrived, people stopped knocking on their neighbors’ doors. Social media bring this process to a much wider set of relationships. Researchers at the HP Social Computing Lab who studied the nature of people’s connections on Twitter came to a depressing, if not surprising, conclusion: “Most of the links declared within Twitter were meaningless from an interaction point of view.” I have to wonder: What other point of view is meaningful?
Loneliness is certainly not something that Facebook or Twitter or any of the lesser forms of social media is doing to us. We are doing it to ourselves. Casting technology as some vague, impersonal spirit of history forcing our actions is a weak excuse. We make decisions about how we use our machines, not the other way around. Every time I shop at my local grocery store, I am faced with a choice. I can buy my groceries from a human being or from a machine. I always, without exception, choose the machine. It’s faster and more efficient, I tell myself, but the truth is that I prefer not having to wait with the other customers who are lined up alongside the conveyor belt: the hipster mom who disapproves of my high-carbon-footprint pineapple; the lady who tenses to the point of tears while she waits to see if the gods of the credit-card machine will accept or decline; the old man whose clumsy feebleness requires a patience that I don’t possess. Much better to bypass the whole circus and just ring up the groceries myself.
But the price of this smooth sociability is a constant compulsion to assert one’s own happiness, one’s own fulfillment. Not only must we contend with the social bounty of others; we must foster the appearance of our own social bounty. Being happy all the time, pretending to be happy, actually attempting to be happy—it’s exhausting. Last year a team of researchers led by Iris Mauss at the University of Denver published a study looking into “the paradoxical effects of valuing happiness.” Most goals in life show a direct correlation between valuation and achievement. Studies have found, for example, that students who value good grades tend to have higher grades than those who don’t value them. Happiness is an exception. The study came to a disturbing conclusion:
Valuing happiness is not necessarily linked to greater happiness. In fact, under certain conditions, the opposite is true. Under conditions of low (but not high) life stress, the more people valued happiness, the lower were their hedonic balance, psychological well-being, and life satisfaction, and the higher their depression symptoms.The more you try to be happy, the less happy you are. Sophocles made roughly the same point.
“I fear that we are beginning to design ourselves to suit digital models of us, and I worry about a leaching of empathy and humanity in that process.” Lanier argues that Facebook imprisons us in the business of self-presenting, and this, to his mind, is the site’s crucial and fatally unacceptable downside.
Sherry Turkle, a professor of computer culture at MIT who in 1995 published the digital-positive analysis Life on the Screen, is much more skeptical about the effects of online society in her 2011 book, Alone Together: “These days, insecure in our relationships and anxious about intimacy, we look to technology for ways to be in relationships and protect ourselves from them at the same time.” The problem with digital intimacy is that it is ultimately incomplete: “The ties we form through the Internet are not, in the end, the ties that bind. But they are the ties that preoccupy,” she writes. “We don’t want to intrude on each other, so instead we constantly intrude on each other, but not in ‘real time.’”
Rising narcissism isn’t so much a trend as the trend behind all other trends. In preparation for the 2013 edition of its diagnostic manual, the psychiatric profession is currently struggling to update its definition of narcissistic personality disorder. Still, generally speaking, practitioners agree that narcissism manifests in patterns of fantastic grandiosity, craving for attention, and lack of empathy. In a 2008 survey, 35,000 American respondents were asked if they had ever had certain symptoms of narcissistic personality disorder. Among people older than 65, 3 percent reported symptoms. Among people in their 20s, the proportion was nearly 10 percent. Across all age groups, one in 16 Americans has experienced some symptoms of NPD. And loneliness and narcissism are intimately connected: a longitudinal study of Swedish women demonstrated a strong link between levels of narcissism in youth and levels of loneliness in old age. The connection is fundamental. Narcissism is the flip side of loneliness, and either condition is a fighting retreat from the messy reality of other people.
What’s truly staggering about Facebook usage is not its volume—750 million photographs uploaded over a single weekend—but the constancy of the performance it demands. More than half its users—and one of every 13 people on Earth is a Facebook user—log on every day. Among 18-to-34-year-olds, nearly half check Facebook minutes after waking up, and 28 percent do so before getting out of bed. The relentlessness is what is so new, so potentially transformative. Facebook never takes a break. We never take a break. Human beings have always created elaborate acts of self-presentation. But not all the time, not every morning, before we even pour a cup of coffee. Yvette Vickers’s computer was on when she died.
Nostalgia for the good old days of disconnection would not just be pointless, it would be hypocritical and ungrateful. But the very magic of the new machines, the efficiency and elegance with which they serve us, obscures what isn’t being served: everything that matters. What Facebook has revealed about human nature—and this is not a minor revelation—is that a connection is not the same thing as a bond, and that instant and total connection is no salvation, no ticket to a happier, better world or a more liberated version of humanity. Solitude used to be good for self-reflection and self-reinvention. But now we are left thinking about who we are all the time, without ever really thinking about who we are. Facebook denies us a pleasure whose profundity we had underestimated: the chance to forget about ourselves for a while, the chance to disconnect.