Why is Instagram so badly designed and why is it still successful? (No zoom/full screen, no desktop uploader, bad filters, bad cropping etc.)
One can classify a design as a 'bad design' when he looks at it from 'analysis' perspective.
People do not use an app or (any product for that matter) to analyze. They use it to consume.
Yes, Instagram came at a right time but reasons apart, it did a few things very well from the perspective of most users.
And that's all that mattered.
Let
us take an example of WhatsApp, Instagram's cousin: WhatsApp does not
allow to @Mention people's name. If WhatsApp provides that
functionality, it can be insanely more useful (less noise (especially in
groups), more relevance etc.) ... but users don't look at it that way.
They look at it from just consumption perspective and sharing text,
photos, videos and audio matters to them most and not @Mention - are you
seeing the point?
It is not how good or bad
the product is, it is how good it feels to the consumer and, the world
is full of consumers, not analysts or creators.
Consider
the example of movies. There are movies that get 1.5 or 2 out of 5
critic rating but turn out to be a huge box office success. Why? Movies
are not created for critics; they are created for people (consumers).
Apps are no different. Instagram or any other app for that matter.
Of
course critics play a great role in making the whole industry better as
they bring in critical views and thus push the creators to improve the
product - but the success of the product is not dependent on them.
And
there is always an early move advantage. In the game of chess, it is
said that the player with White pieces has more chances to win because
he has a right to make the first move.
Bharat Geleda's answer (+ TechCrunch link) is on target and touches upon important points about Instagram's success.
Sure,
the first move is going to be chaotic, imperfect and looks like a bad
design (imagine how iPhone 1 looked like!) ... but being first of its
kind has its own merits and often results in success at least in the
short term.